Whistleblower Hotline: Internal vs. Outsourced
Are you considering implementing a whistleblower hotline? There's much to take into account regarding features and benefits of an outsourced program compared to an internal system. You've got to think about budget, resources, an implementation plan, training and report review, response and analytics. There's a lot to consider when getting ready to launch a whistleblower system. What policies and codes need to be developed to support the system? What types of reporting do you need? How do you measure success? And of course, how important is an anti-retaliation policy?
