Third party ethics hotlines promote a safe workplace culture One of the best ways to minimize internal risk is to create an environment where employees feel like they are able to come forward and report wrongdoing, without being punished.
A simple Thank-You packs a powerful punch Many companies are only just starting to embrace ethics reporting. They've gone through the implementation process with their vendor, if they've chosen to use a third-party system. Training employees on the new system has been done. Promotional materials have been handed out. Senior management has endorsed the system and has encouraged employees to report the wrongs they see. So when reports start to trickle in, there's one very important thing that has to be done before anything else: Thank the whistleblower.
A whistleblower report came in about what?!? You've implemented a whistleblower third-party ethics reporting system. You know that whistleblower tips are the #1 method of detecting fraud and abuse. Your employees are a valuable source of information on the inner workings of the company, and you've worked hard to ensure they feel comfortable coming forward to file a report in your system. Things are running swiftly along. You're receiving legitimate anonymous reports and because of them, policies and processes are being improved, making the company more successful.
Survey: We Need Advice! In a recent survey by Public Concern at Work (PCaW), it was clear that many workers in the UK lack knowledge of, or faith in, their organization's whistleblower program. As well, many people who called in for advice felt that whistleblowers were victimized or were unsatisfied with how their concerns were handled. Compared to the same period last year, PCaW received 13% more calls to their advice line. The month of April alone saw 61% more calls concerning public interest issues.
Let's break down the barriers between you and your ethics reporting system The importance of ethics continues to be spotlighted with the daily news headline coverage of our most cherished brands and their leaders. Most organizations don't plan to wake up one morning hoping to find themselves suddenly exposed to an unexpected liability or unwelcome scrutiny. But this vulnerability is more significant with the increase in occupational fraud stimulated by a tough economy, and pressure to succeed. Resources are stretched and revenues are shrinking – the losses from abuse and fraud are just too great to ignore. Now more than ever, it’s important to mitigate risk. All organizations, from publicly traded companies, to non-profit groups face many challenges maintaining proper controls. One of the simplest and most cost effective ways to accomplish this is by implementing an anonymous, third-party hotline.