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Whistleblower zeros in on sketchy product reviews

His suspicions were justified Most of us read consumer reviews, right? Amazon, eBay, Apple iTunes Store, Google Play Store, etc. According to an annual survey put on by BrightLocal, 88% of consumers trust online reviews. And 85% of consumers read up to 10 reviews before committing to a product or business. High numbers. No wonder Bell Canada took the bull by the horns and encouraged employees to post 'glowing' reviews about it's two phone apps. Around this time last year, Bell Canada launched a new version of a phone app and immediately the response online was electric. The app quickly amassed glowing, five-star reviews on Apple's iTunes App Store. Reviewers often remain anonymous, and because of this the legitimacy of many online reviews is becoming a growing concern in the digital world. If you really take a good hard look at any review, you'll see inconsistencies in spelling, grammar, etc. Well one bright whistleblower noticed something different about these particular reviews - they were too perfect. 

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Brazilian Competition Authority (CADE) Issues Draft Compliance Guidelines

A Draft of Guidelines for Competition Compliance Programs, That Also Apply to All Compliance Programs The CADE, the Brazilian competition authority, has issued its draft of guidelines on compliance programs. In the draft guidelines,  it mentions that "companies are becoming increasingly aware of the need to implement practices that do not infringe the Competition Law and that demonstrate a proactive attitude of the part of private entities. Due to these factors, the implementation of compliance programs has been multiplying".

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Compliance in Social Media

Careful what you tweet, like, share, comment on, post, pin and reply to... ! Having a corporate compliance program is crucial in today’s highly regulated business environment. An effective compliance program is an important ingredient of an organization’s internal controls, and is an important component to detecting and preventing any type of violation. Compliance programs should be adapted to an organization’s specific industry business, and risks. Nexgate, a pioneer in social media security and compliance, analyzed 32,000+ social media accounts of Fortune 100 firms.

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APAC Fraud & Corruption Survey - Results

Running an Ethical Business Is Central to Attracting and Retaining Top Talent Between February 5 and 23, Ernst & Young conducted a survey of of 1508 employees in large companies in 14 AsiaPAC countries. Their findings showed that fraud prevention is no longer limited to being a legal and compliance issue.

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Companies Need More Than Just Compliance Programs

Slowly, companies seem to be learning that awareness is a better long-term strategy than compliance. The bottom line is that you should want to know what’s happening in your own company. These words are so true!

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After an investigation. Now what?

It's not over until... well it's never over! I came across a blog post that warrants repeating - after an investigation, it ain't over! If you were to fill your car up with gas, oil, and other plethora of liquids to make it run smoothly, would you consider it 'job done'? If you plant a new tomato plant this spring, would you water it, then walk away? Cars need maintenance to run for many years, and if you really want great tomatoes, they need lots of love. The job is never done! The same applies to workplace investigators. Many may assume that once they uncover facts, prepare reports, and report their findings, their job is done. This is actually not the case. This is the perfect time to promote compliance, reinforce it's relevance in the organization, and learn from past mistakes to create a stronger work environment and culture. So here's what you should do to keep the process going and help nurture the organization: 

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