In the air transport business more than any other, the human element is everything. That big plane in front of the hangar is only as good as the man who flies it, and he is only as good as the people on the ground who work with him. - W. A. (Pat) Patterson, President United Airlines, quoted in 'High Horizons'. You're buckled in your seat and your flight has just taken off. Suddenly there's the smell of smoke. The pilot makes an emergency landing and wants all passengers to evacuate the plane. That pilot was then fired for his actions. That pilot is Jason Kinzer, and when he made the decision to bring his plane back for an emergency landing, and evacuate all the passengers, he was let go from Allegiant Air.