We recently published an article in National Defense Magazine called "Whistleblower Hotlines: A Valuable Tool".
An effective ethics reporting tool, implemented as part of an ethics and compliance program, can not only help an organization detect and resolve potential misconduct issues, but it can also help support a culture of integrity and responsibility within the workplace.
Misconduct in the workplace can be devastating. The Association of Certified Fraud Examiners’ “2016 Report to the Nations” estimates that, on average, organizations lose 5 percent of revenue per year due to fraud and other misconduct.
Many organizations have implemented active and deliberate misconduct-detection processes. “Active” means that a person, or an internal control method, has been put in place and is instrumental in looking for fraud and other misconduct. Compare that to “passive” detection, in which the organization learns of unethical activity only after the fact or by accident.
How does an ethics reporting tool, such as a whistleblower hotline, fit in? It could be labeled a “passive” tool because fraud or other misconduct is often reported after it has happened. However, an ethics reporting tool can help to shed light earlier on misconduct that might otherwise continue for any length of time and cause more damage.